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Urgent Care

When you or someone in your family needs treatment, making the right decision as to where to go will save you valuable time and create less frustration while seeking care.

Floyd Valley Healthcare’s Urgent Care Clinic, Emergency Department and Floyd Valley Clinics are designed, equipped and staffed to care for your needs differently.  We hope the below examples will help you understand these differences and aid you in making a choice when seeking care.

When should I use Urgent Care?

Urgent care clinics specialize in the treatment of injuries and illnesses that are non-life threatening, but may need immediate attention such as:

  • Cold, flu or allergy symptoms such as fever, runny nose, cough, sore throat or earache
  • Injuries including sprains, strains and minor breaks
  • Insect or animal bites
  • Minor burns
  • Minor scrapes, cuts or bruises
  • Minor skin rashes
  • Nausea, vomiting or diarrhea
  • Pink eye
  • Urinary tract infection
  • Other non-emergent conditions

We are here to assist you with urgent care needs Monday - Thursday from 5:00 - 8:00 p.m. and Saturdays from 8:00 a.m. - 12:00 p.m.  You may reach Urgent Care by calling (712) 546-8111 x2201.

When should I use Emergency Care?

Please go directly to the Emergency Room or call 9-1-1 if you or a loved one experiences:

  • Heart-related concerns:
    Heart attack symptoms can vary from one person to the next, but can include pressure or fullness or severe pain in your chest; sweating; shortness of breath; nausea, vomiting; or pain in the jaw, neck, shoulders or arms including down your left arm.
  • Stroke-related concerns:
    Symptoms of a stroke including sudden dizziness, weakness, loss of coordination, balance or vision problems.
  • Loss of consciousness (with or without witnessed head injury)
  • Abdominal pain (sudden or severe)
  • Choking
  • Fever in the elderly or young children
  • Foreign body in eye
  • Head injuries
  • Head pain (sudden or severe)
  • Injuries as a result of a car accident
  • Injuries as a result of a farming accident
  • Open fractures
  • Poisoning
  • Severe cuts

When should I see my Primary Care Provider?

Conditions that may require care with your primary care physician:

  •  Acute issues during regular business hours
  • Annual and sports physicals
  • Chronic conditions that need follow-up
  • Constipation
  • Flu symptoms
  • Medication review / refill
  • Non-acute health concerns lasting more than a week
  • Obstetric visits
  • Pap smears
  • Routine immunizations
  • Wart removals
  • Well baby checks