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Service Centers

    ALN - Sioux Falls

    ALN - Mitchell

    Avera Queen of Peace, Mitchell SD

    Location

    Avera Queen of Peace
    525 N. Foster
    Mitchell, SD 57301
    Phone: (605) 995-2214, 995-6324 or 1-800-995-5591
    Fax: (605) 995-2282

    Laboratory Director

    Laurie Robey
    Avera Laboratory Network
    Mitchell Service Center
    525 N. Foster
    Mitchell, SD 57301

    Phone: (605) 995-5649
    Email: laurie.robey@avera.org


    Outreach Consultant

    Vicki Lehrman, MT(ASCP)
    Avera Laboratory Network
    Mitchell Service Center
    525 N. Foster
    Mitchell, SD 57301
    Phone: (605) 995-2261
    Email: vicki.lehrman@avera.org


    Medical Director

    Kim M. Lorenzen, M.D
    Phone: (605) 995-6300 or 1-800-995-5591

    Client Service Representatives

    • Betty Polly
    • Sandi Johnson

    Phone: (605) 995-2214, 995-6324 or 1-800-995-5591

    Fax: (605) 995-2282


    Clinical Pathology Consultation

    Kim M. Lorenzen, M.D.
    Physicians Laboratory Website
    Phone: (605) 995-6300


    Licensure and Accreditation

    Medicare Compliance

    Specimen Guidelines

    Regular Client Service Business Hours
    7:00 am - 5:00 pm
    Monday - Friday (excluding major holidays)

    Extended Client Service Hours
    7 days a week
    24 hours a day including major holidays

    Yankton Service Center

    Avera Sacred Heart, Yankton SD

    Location

    Avera Sacred Heart
    501 Summit St.
    Yankton, SD 57078
    Phone: (605) 655-1154
    Fax: (605) 668-8168


    Laboratory Director

    Warren Erickson
    501 Summit St.
    Yankton, SD 57078
    Email: werickson@avera.org


    Clinical Pathology Consultation

    Physicians Laboratory, Inc.
    Physicians Laboratory Website

    Medical Director

    Richard D. Strom, MD
    Phone: (605) 655-1180

    Technical Consultants

    • Patrick Zelenka, MT (ASCP), LIS & Consultation
      Phone: (605) 668-8170
      Email: pzelenka@avera.org
    • Terri Mingo, MT (ASCP), Lab Manager
      Phone: (605) 655-1161
      Email: tmingo@avera.org
    • Glenn Johnson, MLT (ASCP), Customer Service Coordinator
      Phone: (605) 655-1154
      Email: gjohnson@avera.org
    • Doris Heilman, MT (ASCP), Lab Consultation
      Phone: (605) 655-1156
      Email: DHeilman@Avera.org


    Other Information (site specific)

    Licensure and Accreditation

    Medicare & Compliance

    Technical Bulletin

    Client Service Department

    Phone: (866) 256-2744
    Fax: (605) 668-8168


    Regular Client Service Business Hours

    7:00 am - 5:00pm
    Monday - Friday (excluding major holidays)


    Extended Client Service Hours

    7 days a week
    24 hours a day including major holidays


    Courier Service Coverage

    Routine Monday-Friday
    (except major holidays-New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day)

    For specific courier information call: (605) 655-1150

    Supplies

    Supplies required to assure proper test requisition, specimen preparation and transportation to our Avera Laboratory Network Service Centers are supplied at no charge to our clients. These supplies include transport bags, containers, and tubes, specialty collection kits, requisitions, reference catalogs and literature. You may submit your supply order via phone, fax or courier.

    Request for Supplies (PDF form) - Please mail or fax to address / number on form.

    ALN - Aberdeen

    Avera St. Luke's, Aberdeen SD

    Location

    Avera St. Luke's
    305 S. State St.
    Aberdeen, SD 57401
    Phone: (605) 622-5546 or
    1-800-225-8537 ext. 5546
    Fax: (605) 622-5266

    Regular Client Service Business Hours 8:00 am - 6:00pm Monday - Friday (excluding major holidays)

    Extended Client Service Hours 7 days a week 24 hours a day including major holidays


    Laboratory Director

    Jill Hanley MT(ASCP)
    Avera Laboratory Network - Aberdeen Service Center
    305 S. State St.
    Aberdeen, S.D. 57401

    Phone: (605) 622-5857
    Email: jill.hanley@avera.org

    Laboratory Operation Manager

    Bernie Reddy MT(ASCP)

    Avera Laboratory Network - Aberdeen Service Center

    305 S. State St.

    Aberdeen, S.D. 57401

    Phone: (605) 622-2603

    Email: bernie.reddy@avera.org

    Laboratory Information System Analyst

    Deb Neitzel MT(ASCP)

    Avera Laboratory Network - Aberdeen Service Center

    305 S. State St.

    Aberdeen, S.D. 57401

    Phone: (605) 622-5813

    Email: deb.neitzel@avera.org

    Customer Support Professional & Client Service Staff

    Client Services Staff may be reached at 1-(800)-225-8537; (605)622-5546; Fax: (605)622-5266

    Amy Bertsch, MLT(ASCP)

    Nicole Duermier, MLS(ASCP)

    Ericka Feickert, MLT(ASCP)

    Lois Schuring

    Sally Vandarwarka

    Technical Advisory Personnel:

    • Tami Svatos, MLS (ASCP), Laboratory Supervisor - POC/Clinic Laboratories
      Phone: (605) 622-5546 or 1-800-225-8537 Email: tami.svatos@avera.org
    • Nicole Deurmier, MLS (ASCP)Technical AdvisorPhone: (605) 622-5546Email: nicole.deurmier@avera.org


    Pathologists and Medical Director

    • Thomas Buttolph, M.D.
      Phone: (605) 622-5062 or
      1-800-225-8537 ext. 5062

    thomas.buttolph@avera.org

    • Bari Fritz, M.D.
      Phone: (605) 622-5063

    bari.fritz@avera.org

    Licensure, Accreditation and Compliance

    Medicare & Compliance

    Specimen Collection

    Supplies

    Supplies required to assure proper test requisition, specimen preparation and transportation to our Avera Laboratory Network Service Centers are supplied at no charge to our clients. These supplies include transport bags, containers, and tubes, specialty collection kits, requisitions, reference catalogs and literature. You may submit your supply order via phone, fax or courier.

    Request for Supplies (PDF form) - Please mail or fax to address / number on form.

    Courier Service Coverage

    Routine Monday-Friday (except major holidays-New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day )

    For specific courier information call: (605) 622-5546 or 1-800-225-8537 ext. 5546