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Hospitality House

Temporary Housing for Patients & Caregivers

Contact Us

600 E 6th Avenue
Mitchell, SD 57301

Phone: 605-995-2467

The Avera Queen of Peace Hospitality House offers temporary housing with a comfortable, home-like atmosphere for patients and caregivers. Located near the Avera Queen of Peace Cancer Center and the hospital, the Hospitality House allows individuals to stay in Mitchell and receive the care they need, without the worry and burden of traveling.

The facility is especially intended to help patients who are receiving cancer treatment. However, it is also available for those who are scheduled for same-day surgery, women experiencing pre-term labor, patients using other ongoing hospital services and the families/caregivers of patients and residents.

  • Located near the Avera Queen of Peace Cancer Center and the Hospital, the House enables individuals to stay in Mitchell and receive the care they need, without the worry and burden of traveling.
  • The facility is especially intended to help patients who are receiving cancer treatment; however, it is also available for those scheduled for same-day surgery, women experiencing pre-term labor and patients using other ongoing hospital services.
  • The families/caregivers of patients and the families/caregivers of residents at Avera Brady are also eligible to stay at the House, if rooms are available.
  • Welcome to the Avera Queen of Peace Hospitality House!
  • The family suite offers a queen sized and a single bed and is connected to another single room through a shared bathroom. Families are welcome to stay at the house; individuals under 18 years of age must be accompanied by a parent or an adult guardian.
  • The 'quiet living room' offers a relaxing, peaceful atmosphere. Books, puzzles, and games, all donated by generous friends of the House, are available for guests to enjoy. The gas fireplace offers a cozy warmth on chilly days and evenings.
  • A variety of books, magazines, and music CD's are available for guests to enjoy during their stay. On occasion, local pianists provide holiday music.
  • Our spacious kitchen and dining areas provide a bright, home-like atmosphere where guests can visit with others who may be facing similar health challenges.
  • Rock from the Black Hills adds a natural beatuy to the House.
  • Guests are welcome to prepare their meals at the House or they may have food delivered. Nutritious meals and snacks are also available in the hospital cafeteria, just six blocks from the House.
  • A full bathroom is located between every two bedrooms. Towels and linens are provided. Guests are encouraged to bring their own personal care products.
  • The House has six beautiful bedrooms, three of which have two single beds to accommodate family members. Each bedroom has ample closet space. Long-term guests are encouraged to bring only the clothing and personal supplies needed for one week.
  • A wheelchair accessible room is located on the south side of the House. A ramp leads to the room and extra-wide doorways and halls throughout the House accommodate wheelchairs and walkers.
  • This adjacent bathroom is equipped with a shower chair, elevated stool and other safety features. All bathrooms have safety equipment.
  • The south living room is a favorite area for guests to gather for TV and movies. Books and magazines are available. A recliner is also located in this room.
  • A radio/alarm clock and a private TV are available in every room. Each room has windows and is decorated with pleasant, home-like furniture, pictures and window coverings.
  • Bath linens are laundered daily by Hospitality House volunteers who also help tidy bathrooms and common areas. Guests often enjoy helping keep all parts of the House neat and clean, just like at home.
  • The Housed, located in a quiet residential area, offers a comfortable, home-away-from-home for patients and families. Bedrooms may be locked for privacy and security.
  • A spacious laundry room, laundry supplies and new laundry facilities are available for guests to use. An iron and ironing board are kept in the laundry room.
  • A single room provides cozy accommodations for individuals or family members. Guests may bring their favorite pillow from home, if they wish.
  • The deck and backyard offer guests a beautiful area in which to relax and rest. Squirrels and a variety of birds provide welcomed entertainment. Many enjoy helping with the flowers.

Mission

The mission of the Avera Queen of Peace Hospitality House is to provide temporary lodging as part of a healing ministry for outpatients receiving treatment at Avera Queen of Peace and their families/caregivers.

Program Philosophy

Every day and in all kinds of weather, people travel to Mitchell and Avera Queen of Peace for cancer treatments, medical treatments, surgery and to visit and support their loved ones who are receiving medical care. In particular, the Avera Queen of Peace Cancer Center serves a vast area and convenient lodging is essential for these individuals. At the Hospitality House, we provide not only a comfortable place to stay, but also a supportive, caring environment. The Hospitality House staff and volunteers help create a home-away-from-home for those in need of support, comfort and rest.

Avera Queen of Peace Hospitality House

Policies and Procedures

Purpose: To provide guidelines for operation of the Hospitality House and to offer assistance to the staff and volunteers of the Hospitality House in performance of their duties

Referring or Directing Guests to the Hospitality House and a Priority List of Eligible Guests:

Purpose: To assure appropriate and timely referral and directing of guests to the Hospitality House.

  • The Hospitality House is designed to meet the overnight accommodation needs for Avera Queen of Peace patients and caregivers. Guests must be physically able to care for themselves. No nursing care will be provided. Guests under 18 years of age must be accompanied by an adult at all times. The House is supervised 24 hours a day.
  • To stay at the Hospitality House, guests must be referred or directed by personnel at one of the following: Avera Queen of Peace Cancer Center, Avera Queen of Peace Hospital, Avera Brady Health and Rehab and Avera Brady Assisted Living, as well as physicians and their office personnel and other community referral sources.
  • A blue Hospitality House Referral Form must be completed for all individuals who are referred or directed to the House, including the patient, family member, or caregiver; guests are to present the form when registering at the House.
  • Please ask the potential guest to review the information on the back of the referral form; the answers for many typical questions are listed there. Directions for finding the House and a map are also on the back of the referral form.
  • Those making referrals or directing individuals to the Hospitality House are to call the House at 996-8291 to make sure rooms are available before referring guests and to ensure that the Resident Assistant or a volunteer is present. The person referring or directing is to make the call rather than the patient or family member. If reservation information is needed after 5:00 p.m., when no one is tending the phone at the House or if a family member must be reached at the House, please use the call list below. Guests will be registered on a first come, first served basis according to the priority room assignment listed below. Unless previous special arrangements have been made, check-in times are as follows:

Check-In Times

Monday-Thursday, 8:00 a.m. - 4:00 p.m.

Sunday: After 6:00 p.m.

Check-Out Times

11:00 a.m. on the day of departure. The Hospitality House is closed from 5:00 p.m. Friday afternoon until 6:00 p.m. on Sunday and is also closed on holidays.

Priority Room Assignment

  • Patients receiving cancer treatment or therapy
  • Patients scheduled for morning outpatient or inpatient surgery
  • Families of hospital Intensive Care Unit patients
  • Families of inpatients on other hospital units
  • Patients receiving outpatient treatment or therapies
  • Families of patients/residents at Avera Brady Health and Rehab
  • Families of residents at Avera Brady Assisted Living